On August 29 afternoon, ms. Lin is riding electric car to pass Ming Xiuxiu clever crossing to await green light discharged. When green light shines, she did not start switch report motor-car with respect to “ act on one's own ” develops outlet mouth, ms. Lin is panic-stricken, body overbalance takes even the car person trip to be in the ground. Ms. Lin double at that time genu is bled by rub, she is bearing ache to shift the car roadside, see block chain already fell off, cannot travel. Ms. Lin dials a phone to give after service the department at once, ask group person is maintained to accident a section of a highway, the other side says all maintenance technician are expedited however, let Ms. Lin her lady shift the car to maintenance department. Ms. Lin is enraged urgently again again, the department of positional distance maintenance that she is in is very far, knee gets hurt again, helpless can place was sitting to wait many minutes 10 to give carry out again hind call. In her strong demand falls, the other side agrees finally to send a person to head for maintenance.

Card of after service one cannot say for sure

As we have learned, because electric car is burgeoning product, partial product pledges the quantity still is not stabilized, and the country also has not bring into his unified “ regulation of 3 packets of ” , after service is the “ that according to manufacturer decides oneself 3 packets of ” will carry out. Have as electric car market rate is constant climb litre, its quality problem is more and more outstanding also.

Mr Huang is mirrorred, he will buy motor-car of a report in the 51 electric car markets of Na Jianlu mouth on August 25, price 2350 yuan, redemptive be less than a month because of quality problem for many times patronage sells store, burned-out headlight fostered cordial relations between states, electric machinery bad. Mr Huang asks to change new car, businessman with either reject to change for quality problem.

Get assuring hard besides quality outside, guaranteeing after the carry out of electric car also is one catastrophe problem. Mr Li bought motor-car of a report by last year, storage battery occurrence breakdown cannot be used recently, send appointed maintenance department to change new storage battery, but the “ that the businessman says new storage battery however 3 packets of ” period it is the time that buys from last year calculates case, mr Li thinks very unreasonable.

Consumptive caution has at 4 o'clock

Become new spending to complain the circumstance of heat and dimension authority difficulty in the light of current and electric car, “12315” appeal informed against command center to release concerned consumption caution.

Introduce according to “12315” staff member, came this year in January in August, this center receives concerned report motor-car to consume complained case to be amounted to 66 cases, complain a focus to center in 4 respects: It is car appears easily in travel controller malfunction, frame ruptures wait for a problem, the security of drive a vehicle that gives the person that use causes serious menace; 2 it is storage battery problem much, the requirement of acceptance of manufacturer of quality short of; 3 it is after service does not reach the designated position. Distributors sets a variety of barriers, nonperformance serves acceptance; 4 it is businessman existence not invoice or make out an invoice are disloyal wait for a problem.
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